I forgot my ...

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I forgot my ...

Postby Admin » 2017-03-16, Thu, 12:09

Password?
Use the Login link, then click "I forgot my password". Or just click HERE. A link to reset you password will be sent to your REGISTERED EMAIL (please check all if you have multiple addresses). Also, remember to check your spam folder. A recovery e-mail is typically sent within one minute. All e-mails are handled by Google, an e-mail is sent every time.


Username?
Please use the official email address for the current IBIBO edition (it has the current year in the name) and ask. We will reply with the currently registered username. Please note that username recovery is not automatic, thus it will take a while to verify and send. Depending on various factors, it could take 24-48 hours to recover.


E-mail?
Login to your account, and, in your profile, simply change your e-mail address.


Everything?
If you have lost your username, password AND e-mail, automated recovery is impossible due to security reasons. Please contact us via the official IBIBO address and we will handle it on a case by case basis. Best way to handle this, if available, will be to contact someone in person if you can come by IDM Club and authorize a reset so we can confirm identity.

If not, it helps if you contact us from an e-mail address that was used before in registration.

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