To contact IBIBO staff, please use the current year's email address. If the address you have does not contain the current year, it is an old address.
To make sure you have the correct address, navigate to http://www.ibibo.ro and select "Tournament Information". The statement includes official contact info.
If you are in a hurry, need confirmation, or there is a technical issue, you can always contact IDM directly, via the contact info on IDMClub.ro. This includes physical location and phone number.